Privacy Policy

Privacy Policy

Last updated: September 1, 2026

This Privacy Policy explains how Sitrini Store, operated by LAPİS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, collects, uses, discloses, and protects your personal information when you visit the store, use its services, or contact us.

By using the store, you acknowledge that you have read and understood this Privacy Policy and how we handle your personal information.

Information We Collect

We may collect the following information when you use the store or contact us:

* Name.
* Email address.
* Phone number.
* Billing or shipping address.
* Order information and selected products.
* Correspondence, requests, and inquiries sent to us.
* Device and browser information, and IP address.
* Store usage information, such as pages and products visited.
* Information you provide when creating an account, placing an order, or contacting us.

We do not ask you to provide more personal information than necessary to provide our services and operate the store.

How Information is Collected

We collect personal information from the following sources:

* Directly from you when you place an order, create an account, or contact us.
* Automatically when you browse the store, through cookies and similar technologies.
* From service providers who help us operate the store, fulfill orders, and provide services.

How Your Information is Used

We may use your personal information for the following purposes:

* Receiving, reviewing, and fulfilling orders.
* Preparing, shipping, and delivering products.
* Communicating with you regarding your order or inquiry.
* Providing customer service and processing returns and refunds.
* Creating and managing your account, if you choose to create one.
* Improving the store, products, and user experience.
* Protecting the store and customers from fraud or unauthorized use.
* Complying with legal and accounting regulations and requirements.
* Retaining order and transaction records for the legally required period.

Sharing Personal Information

We may share your personal information as necessary with:

* Shopify, which provides the platform for operating and hosting the store.
* Shipping and delivery companies to fulfill and deliver orders.
* Hosting, technical support, and store operation service providers.
* Legal advisors and accountants when necessary.
* Government or regulatory authorities when disclosure is required by law.
* Any entity acquiring the business or part of it in the event of a merger, sale, or reorganization.

We only share information necessary to provide the requested service and do not sell your personal information to third parties.

Shopify

Our store operates through the Shopify platform, and therefore Shopify may process some of your personal information to provide, host, and operate the store's services.

Shopify's data handling is subject to its own privacy policy, available on its official website:
https://www.shopify.com/legal/privacy

Cookies

The store uses cookies and similar technologies for the following purposes:

* Operating essential store functions.
* Remembering your preferences and settings.
* Maintaining the security of the store.
* Understanding how visitors use the store.
* Improving performance and browsing experience.

You can control or delete cookies from your browser settings. Disabling some essential cookies may cause some store functions to not work properly.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling orders, providing customer service, complying with legal and accounting obligations, and resolving disputes.

When there is no longer a legal or business need to retain the information, we delete or anonymize it securely, whenever possible.

International Data Transfer

Due to our use of Shopify and certain service providers, your information may be processed or stored in countries other than your country of residence. We take appropriate steps to ensure that information is handled in accordance with applicable regulations and that an adequate level of protection is provided.

Your Rights

Depending on the applicable law in your place of residence, you may have the right to:

* Know what personal information we hold about you.
* Request a copy of your information.
* Correct inaccurate or incomplete information.
* Request the deletion of your information in cases permitted by law.
* Object to certain uses of your information.
* Request restriction of the processing of your information.
* Withdraw your consent when processing is based on consent.
* Lodge a complaint with the competent data protection authority.

To exercise any of these rights, please contact us using the contact details at the end of this policy. We may request additional information to verify your identity before fulfilling the request.

Information Protection

We take reasonable administrative, technical, and organizational measures to protect your personal information from loss, unauthorized access, use, modification, or disclosure.

However, no electronic transmission or storage method is absolutely secure, and therefore complete protection of information cannot be guaranteed in all cases.

Children's Privacy

The store is available to everyone, but those under 18 years of age must use it and make purchases with the consent and supervision of a parent or guardian.

We do not knowingly collect personal information from children without parental consent. If you believe that a child has provided us with personal information without the necessary consent, please contact us to request its deletion.

External Links

The store may contain links to external websites or services. We are not responsible for the privacy practices or content of those sites, and we recommend reviewing the privacy policy of each site before providing any personal information.

Updating the Privacy Policy

We may update this Privacy Policy when the way the store or services operate changes, or to comply with legal and regulatory requirements.

The updated version will be posted on this page with the "Last updated" date modified.

Contact Us

For inquiries or requests regarding privacy and personal data, please contact us via:

Legal Name:
LAPİS İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ

Email:
sitrini0a@gmail.com

Phone Number:
+90 551 476 37 84

Address:
CUMHURİYET MAH. D-100 KARAYOLU CAD. ADM KONAKLAMA OUTLET PARK AVM NO: 374 İÇ KAPI NO: 64
BÜYÜKÇEKMECE / İSTANBUL
TÜRKİYE